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Your access and/or use of this website are subject to the terms and conditions contained in this section and other sections of this website. Please read these terms and conditions carefully before accessing and/or using this website.  By accessing and/or using this website, you shall be deemed to have accepted all such terms and conditions from time to time displayed on this website.

Terms and Conditions of Use

This website is owned and operated by Oriental Watch Holdings Limited (Incorporated in Bermuda with limited liability) (“the Group”).

The terms and conditions contained in this section govern the use of this website.  By accessing and/or using this website, you are deemed to have agreed and accepted to be bound by all the terms and conditions contained in this section and in other sections of this website displayed from time to time, which form the agreement between you and the Group (“this Agreement”). If you do not agree these terms and conditions, please refrain from accessing or using this website immediately.

The Group shall have the rights to amend the terms and conditions of use of this website from time to time without advance notice and once amended, unless otherwise stated, they should take effect immediately once they are displayed on this website.

 

Limitation on Liability and No Warranties

The Group shall not be responsible or liable in any way for direct, indirect, special, incidental or consequential damages of whatsoever nature or subject to equitable or injunctive remedies, whether based on contract, tort, negligence, strict liability or otherwise, as a result of or arising out of the access and/or use of this website, or delay or inability to access or use this website or any information or materials displayed or otherwise made available by or through this website.

Information and materials displayed on this website are provided on the basis of and on the condition that they are provided “as is” without representation or warranty of any kind, no matter whether express or implied.  In particular, no representation or warranty on accuracy, fitness for a particular purpose, non-infringement, reliability, stability, security or free from computer viruses is given in connection with such information and materials.  Your access and/or use of information and/or materials on or through this website are solely at your own risk.

Nothing herein shall exclude liabilities not permitted to be excluded by applicable law.

 

Limitations on Use

You agree to access and/or use this website solely for personal and non-commercial use.

You agree not to:-

           Interfere with or disrupt the operation of this website or its host, server, network or computer system;

           Infringe intellectual property rights or other rights of this website or its information or materials.

           Falsely use a LOGIN/ID or password to login the section for VIP members or misrepresent one’s identity or authority to act on behalf of another;

           Abuse the use or access of this website;

           Violate this Agreement in any manner.

 

Copyright and Trademarks

The Group and other parties own the product marks, service marks, logos, slogans, copyrights and designs of materials displayed on this website, which shall not be used or otherwise infringed without the permission in writing of the Group or the relevant party. You agree not to infringe any rights of the Group and other parties on the information and/or materials displayed on this website.

Nothing on this website should be construed as granting any licence or right to use any product marks, service marks, logos, slogans, copyrights and designs displayed on this website. The Group shall retain all proprietary rights on this website.

 

VIP Members

If you register as the Group’s VIP members, you will have an individual Login/ID and Password.  You shall not give access to your account to any third party. You shall be responsible and liable for all activities that occur under your account. You shall take all necessary steps to ensure that your Login/ID and Password are kept secure and confidential and shall inform the Group immediately if you have any reason to believe that your Login/ID and Password have become known to any third party or if your account is being, or is likely to be used by any third party.

 

Hyperlink Policy

Hyperlinks from the Group to Other Websites

The Group may provide hyperlinks to other locations or websites on the Internet. These hyperlinks would lead you to websites owned or operated by third parties who are not affiliated with or in any way related to the Group. They have been included from time to time in this website to enhance your user experience and are presented for information purposes only. The Group endeavours to select reputable websites for your convenience.

The Group shall not be responsible for the contents available on or the set-up of any other websites linked to this site. Access to and/or use of such other websites is at your own risk and subject to any terms and conditions applicable to such websites.  By providing hyperlinks to other websites, the Group shall not be deemed to partner with, endorse, recommend, approve, guarantee or introduce any third parties or the services and/or products provided by such websites, or have any form of cooperation with such third parties and websites. The Group shall not be a party to any contractual arrangements entered into between you and the provider(s) of such website(s) unless otherwise expressly specified or agreed to by the Group.

The Group shall not be responsible in any respect for the contents of any externally linked website or webpage.

Any links to websites that contain downloadable software are provided for your convenience only. Again, it is you own risk to visit such websites and the Group shall not be responsible or liable for any difficulties you may encounter in downloading the software or for any consequences or for any loss or damage from your doing so.

When you click on a link and leave this website, you will be subject to the terms and conditions of use of the website that you are going to visit.

 

Hyperlinks from External Websites to this Website

Before creating a hyperlink in any form or manner from a third party website to this website, the prior approval in writing must be obtained from the Group. Whether to give such approval is at the Group’s sole and absolute discretion.  Any use or display of the Group’s trademarks, trade names, logos, slogans in any manner without the Group’s prior approval or licence in writing shall constitute infringement of the Group’s rights.

Any hyperlink to the Group’s website, once approved by the Group, shall always be an active and direct link to the Group’s website and shall be made directly to the home or front page of the Group’s website only and that no “framing” or “deep-linking” of the Group’s web page or content is allowed.

The Group shall not be responsible or liable for any loss or damage suffered by you or any third party arising out of or in connection with a hyperlink. The Group reserves the right to terminate or withdraw any approval granted to link, and to require the removal of any such link to this website, at the Group’s sole and absolute discretion at any time.

 

Electronic Transmission and Security

Electronic messages sent to the Group over or through the Internet cannot be guaranteed to be completely secure and safe. The Group shall not be responsible for any loss or damages suffered by users if they send a message to the Group, or if the Group sends a message to them at their request, over or through the Internet.

The Group will take reasonable measures to ensure information from you transmitted through this website will remain confidential and protected from unauthorized access. However, it is due to the nature of electronic transmission, there is no guarantee that there would be no unauthorized access. The Group shall not be responsible or liable for any loss or damage suffered by you as a result, arising out of or in connection with any of such unauthorized access.

 

Nature of Internet

Owing to the nature of Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and/or incorrect data transmission. The Group shall not be responsible or liable for malfunctions in communications facilities that may affect the accuracy, correctness or timeliness of messages and transactions you send over or through the Internet.

The Group reserves the right to withdraw, amend or suspend the service of this website for maintenance, repair, amendment or for any other reason at the Group’s absolute discretion at any time without any prior notice.

 

Downloading

The Group does not make or give any representation or warranty, no matter whether express or implied, in relation to this website.  In particular, the Group does not make or give any representation or warranty that this website will be available and meet your requirements, that access to this website will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.  If any representation or warranty has been made or given or implied, you agree that such representation or warranty shall be deemed to have been duly withdrawn and waived.

The Group shall not be responsible or liable for any loss or damage in whatsoever nature suffered by you and the equipment used by you as a result of or arising from or in connection with your access and/or use of this website.

You shall be solely responsible and liable for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties or elements. The Group does not make any representation or warranty, no matter whether express or implied, and the Group shall not liable for anything relating to the correctness, accuracy, functionality or performance of any third party software that may be used in connection with this website.

 

Cookies Policy

A “cookie” is a small bit of text used by a browser to store information. When you visit a website that uses cookies, the web server will request permission to pass a cookie to your browser. If it is accepted, it will occupy only a few bytes on your hard drive and can improve your web surfing experience. The Group uses cookies to track customer visits through the Group’s site. Cookies cannot profile your system or collect information from your computer. Although you may receive cookies from different websites, each cookie can only be read by the web server that originally issued it. Most web browsers automatically accept cookies, but you may set your browsers to refuse cookies.

 

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.

 

Log Files

The Group may collect information regarding your IP address, browser type, domain name and access time. This information, if collected, is used for the Group’s own research purposes and is stored and dealt with separately from other data. The Group does not link IP addresses to any personal information. IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.

 

Non-Provision of Products or Services

Neither the Group nor any member of the group of companies to which the Group belongs offer any services or products through the operation of this website.  Products or services on this website do not constitute an offer or recommendation of any products or services provided by the Group. The information and materials provided on this website is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation.

No representation is given by the Group that any products or services mentioned in this website are suitable for you or any particular person or any particular purpose.

The information contained in this website is not intended to be kept instantly up-to-date. Persons accessing this website should seek the Group’s clarification directly in case of any doubt.

 

Personal Data Privacy Policy and Statement

Protection of privacy in relation to your personal data is always one of the Group’s top priorities. The Group respects your rights in relation to your personal data. The Group is committed to comply with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and the data protection principles thereunder.  Whilst the Group is doing the Group’s very best to serve you in using your personal data, the Group is also at the same time using the Group’s very best effort to secure and protect your personal data.

 

Personal Information Collection Statement

In order for you to become a member of the VIP Programme of the Group, it is necessary for you to provide the Group with your personal information. If you are unable or unwilling to provide the Group with complete and correct personal information, the Group may not be able to provide or continue to provide the services under the Programme to you.

The Group shall keep your personal information confidential at all the times. The Group’s policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal information will be in accordance with the laws of the Hong Kong SAR and are as set out in this part.

All the personal information provided by you to the Group and all information relating to the use of your VIP Card may be used and retained by the Group for:

a.) processing your application for VIP membership by the Group and/or the Group’s agent;

b.) providing you with the Group’s services;

c.) marketing of goods and/or services by the Group, the Group’s agent, any member of the Group or other parties described in the following sub-paragraph (g) of paragraph “Use of Personal Data in Direct Marketing”, (please see further details in the following paragraph “Use of Personal Data in Direct Marketing”);

d.) providing you with carefully selected offers, promotions and benefits by the Group, the Group’s agent, any member of the Group or other parties described in the following sub-paragraph (g) of paragraph “Use of Personal Data in Direct Marketing”, (please see further details in the following paragraph “Use of Personal Data in Direct Marketing”);

e.) providing you with regular communications from the Group including but not limited to details of the VIP Programme and its benefits;

f.) the normal management, operation and maintenance of the VIP Program;

g.) designing and/or planning new goods and/or services to be offered to you or improving existing goods and/or services;

h.) investigation of complaints, suspected suspicious transactions and research for goods and/or service improvement;

i.) prevention or detection of crime;

j.) disclosure as required by law;

k.) aggregated behavioral analysis;

l.) enabling an actual or proposed assignee or transferee of the Group’s business or the Group’s rights in respect of your personal information to evaluate the transaction intended;

m.) enabling the Group to discharge or comply with usual industry practices;

n.) other related purposes.

The Group may for the purpose set out in the above paragraph and the sub-paragraph (e) below, disclose and transfer (whether in Hong Kong or aboard) your personal information to the Group’s agent, any member of the Group, co-branding or cross marketing retail partners or charitable or non-profit making organisations, external service providers (which includes but not limited to the Group’s agents, contractors, mailing providers, telecommunication operators, telemarketing providers, direct sales agents, call centres, data processing providers, information technology providers, collection agencies, financial institutions), any other person under a duty of confidentiality to the Group and any actual or proposed assignees or transferees of the Group’s business or the Group’s rights in respect of your personal information.

 

Use of Personal Data in Direct Marketing

a.) The Group intends to use your personal data for direct marketing.

b.) The Group may not so use your personal data unless the Group has received your consent (which includes an indication of no objection) to the intended use.

c.) The Group intends to use the following personal data of yours for marketing goods and/or services and/or subjects mentioned in the following sub-paragraph (d):

     ●  Your name

     ●  Your address(es)

     ●  Your birthday

     ●  Your phone number(s)

     ●  Your email address(es)

     ●  Your goods and services consumption portfolio and pattern

     ●  Other information provided by you in the VIP application form

d.)  Your personal data may be used for marketing the following goods and/or services and/or subjects:

     ●  Watches and related goods and services

     ●  Personal items and related goods and services

     ●  Jewelleries and related goods and services

     ●  Other goods for sale in shops operated by the Group

     ●  Reward, loyalty or privilege programs and related goods and services

     ● Donations or contributions for charitable and/or non-profit making purposes

e.)   In addition to marketing the above goods, services and subjects by the Group, the Group also intends to provide your data mentioned in above sub-paragraph (c) to all or any of the persons described in the following sub-paragraphs (f) and (g) for use by them in marketing those goods, services and subjects, and the Group may not so provide your data unless the Group has received your written consent (which includes an indication of no objection) to the intended provision.

f.)   The above goods, services and subjects may be marketed or (in case of donations or contributions) solicited by any member of the Group.

g.)  The above goods, services and subjects may be marketed or (in case of donations or contributions) solicited by:

     ●  Co-branding or cross marketing retail partners

     ●  Charitable or non-profit making organizations

h.)   If you do not wish the Group to use or provide to other persons for use all or any of your personal data in direct marketing for all or any of the goods, services and subjects as described above, you may exercise your opt-out right by notifying the Group by calling the Group’s Customers Hotline or by writing to the Group at the address mentioned at the end of this document. Please note that you may give selective consent to (i) the kinds of personal data; (ii) the classes of marketing subjects; and (iii) the classes of data transferees.

 

Your Rights

You have the right to:

a.) check whether the Group holds any of your personal information;

b.) access your personal information held by the Group;

c.) require the Group to correct any personal information which is inaccurate;

d.) ascertain the Group’s policies and practices (from time to time) in relation to personal information and the type of personal information held by the Group;

e.) opt out from allowing the Group or other parties to use your personal data for direct marketing, please see

further details in the above paragraph.

In accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong SAR), the Group has the right to charge you a reasonable fee for the processing of any personal information access request. All requests for access to or correction of personal information, regarding policies and practices and types of personal information held should be in writing and addressed to :

Oriental Watch Holdings Limited (Incorporated in Bermuda with limited liability)

Marketing Department

Room 312 – 320, 3/F.,

China Insurance Group Bldg.,

141 Des Voeux Rd.C.,

Central,Hong Kong.

 

Contact Us

If you experience any technical problems during your access or use of this website, please contact the Group for assistance immediately.

 

English Version to Prevail

This section is written in English and may be translated into other languages.  In the event of any inconsistency between the English version and other translated version, the English version shall always prevail.

 

 

 


Hong Kong Customer Service Hotline: (+852) 2815 8821
China Customer Service Hotline:4008925595

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