Your access and/or use of this website are subject to the terms and conditions contained in this section and other sections of this website. Please read these terms and conditions carefully before accessing and/or using this website. By accessing and/or using this website, you shall be deemed to have accepted all such terms and conditions from time to time displayed on this website.
Terms and Conditions of Use
This website is owned and operated by Oriental Watch Company Limited (“Oriental Watch Company” or “we” or “us”, and “our” shall be construed accordingly). The “Group” means the group of companies to which Oriental Watch Company belongs and of which Oriental Watch Holdings Limited (incorporated in Bermuda with limited liability) is the ultimate parent company.
The terms and conditions contained in this section govern the use of this website. By accessing and/or using this website, you are deemed to have agreed and accepted to be bound by all the terms and conditions contained in this section and in other sections of this website displayed from time to time, which form the agreement between you and Oriental Watch Company (“this Agreement”). If you do not agree these terms and conditions, please refrain from accessing or using this website immediately.
Oriental Watch Company shall have the rights to amend the terms and conditions of use of this website from time to time without advance notice and once amended, unless otherwise stated, they should take effect immediately once they are displayed on this website.
Limitation on Liability and No Warranties
Oriental Watch Company shall not be responsible or liable in any way for direct, indirect, special, incidental or consequential damages of whatsoever nature or subject to equitable or injunctive remedies, whether based on contract, tort, negligence, strict liability or otherwise, as a result of or arising out of the access and/or use of this website, or delay or inability to access or use this website or any information or materials displayed or otherwise made available by or through this website.
Information and materials displayed on this website are provided on the basis of and on the condition that they are provided “as is” without representation or warranty of any kind, no matter whether express or implied. In particular, no representation or warranty on accuracy, fitness for a particular purpose, non-infringement, reliability, stability, security or free from computer viruses is given in connection with such information and materials. Your access and/or use of information and/or materials on or through this website are solely at your own risk.
Nothing herein shall exclude liabilities not permitted to be excluded by applicable law.
Limitations on Use
You agree to access and/or use this website solely for personal and non-commercial use.
You agree not to:-
Interfere with or disrupt the operation of this website or its host, server, network or computer system;
Infringe intellectual property rights or other rights of this website or its information or materials.
Falsely use a LOGIN/ID or password to login the section for VIP members or misrepresent one’s identity or authority to act on behalf of another;
Abuse the use or access of this website;
Violate this Agreement in any manner;
Violate any applicable laws, regulations or rules.
Copyright and Trademarks
Oriental Watch Company and other parties own the product marks, service marks, logos, slogans, copyrights, designs of materials and other intellectual properties displayed on and/or of this website, which shall not be used or otherwise infringed without the permission in writing of Oriental Watch Company or the relevant party. You agree not to infringe any rights of Oriental Watch Company and other parties on the information and/or materials and/or other intellectual properties displayed on and/or of this website.
Nothing on this website should be construed as granting any licence or right to use any product marks, service marks, logos, slogans, copyrights, designs and other intellectual properties displayed on this website. Oriental Watch Company shall retain all proprietary rights on this website.
If you register as Oriental Watch Company’s VIP members, you will have an individual Login/ID and Password. You shall not give access to your account to any third party. You shall be responsible and liable for all activities that occur under your account. You shall take all necessary steps to ensure that your Login/ID and Password are kept secure and confidential and shall inform Oriental Watch Company immediately if you have any reason to believe that your Login/ID and Password have become known to any third party or if your account is being, or is likely to be used by any third party.
Hyperlinks from Oriental Watch Company to Other Websites
Oriental Watch Company may provide hyperlinks to other locations or websites on the Internet. These hyperlinks would lead you to websites owned or operated by third parties who are not affiliated with or in any way related to Oriental Watch Company. They have been included from time to time in this website to enhance your user experience and are presented for information purposes only. Oriental Watch Company endeavours to select reputable websites for your convenience.
Oriental Watch Company shall not be responsible for the contents available on or the set-up of any other websites linked to this site. Access to and/or use of such other websites is at your own risk and subject to any terms and conditions applicable to such websites. By providing hyperlinks to other websites, Oriental Watch Company shall not be deemed to partner with, endorse, recommend, approve, guarantee or introduce any third parties or the services and/or products provided by such websites, or have any form of cooperation with such third parties and websites. Oriental Watch Company shall not be a party to any contractual arrangements entered into between you and the provider(s) of such website(s) unless otherwise expressly specified or agreed to by Oriental Watch Company.
Oriental Watch Company shall not be responsible in any respect for the contents of any externally linked website or webpage.
Any links to websites that contain downloadable software are provided for your convenience only. Again, it is you own risk to visit such websites and Oriental Watch Company shall not be responsible or liable for any difficulties you may encounter in downloading the software or for any consequences or for any loss or damage from your doing so.
When you click on a link and leave this website, you will be subject to the terms and conditions of use of the website that you are going to visit.
Hyperlinks from External Websites to this Website
Before creating a hyperlink in any form or manner from a third party website to this website, the prior approval in writing must be obtained from Oriental Watch Company. Whether to give such approval is at Oriental Watch Company’s sole and absolute discretion. Any use or display of Oriental Watch Company’s trademarks, trade names, logos, slogans in any manner without Oriental Watch Company’s prior approval or licence in writing shall constitute infringement of the Oriental Watch Company’s rights.
Any hyperlink to Oriental Watch Company’s website, once approved by Oriental Watch Company, shall always be an active and direct link to Oriental Watch Company’s website and shall be made directly to the home or front page of Oriental Watch Company’s website only and that no “framing” or “deep-linking” of Oriental Watch Company’s web page or content is allowed.
Oriental Watch Company shall not be responsible or liable for any loss or damage suffered by you or any third party arising out of or in connection with a hyperlink. Oriental Watch Company reserves the right to terminate or withdraw any approval granted to link, and to require the removal of any such link to this website, at Oriental Watch Company sole and absolute discretion at any time.
Electronic Transmission and Security
Electronic messages sent to Oriental Watch Company over or through the Internet or any other media or communications cannot be guaranteed to be completely secure and safe. Oriental Watch Company shall not be responsible for any loss or damages suffered by users if they send a message to Oriental Watch Company, or if Oriental Watch Company sends a message to them, over or through the Internet or any other media or communications.
Oriental Watch Company will take reasonable measures to ensure information from you transmitted through this website will remain confidential and protected from unauthorized access. However, it is due to the nature of electronic transmission, there is no guarantee that there would be no unauthorized access. Oriental Watch Company shall not be responsible or liable for any loss or damage suffered by you as a result, arising out of or in connection with any of such unauthorized access.
Nature of Internet or other Media or Communications
Owing to the nature of Internet or other Media or Communications, transactions may be subject to interruption, transmission blackout, delayed transmission and/or incorrect data transmission. Oriental Watch Company shall not be responsible or liable for malfunctions in communications facilities that may affect the accuracy, correctness or timeliness of messages and transactions you send over or through the Internet or any other media or communications.
Oriental Watch Company reserves the right to withdraw, amend or suspend the service of this website for maintenance, repair, amendment or for any other reason at Oriental Watch Company’s absolute discretion at any time without any prior notice.
Oriental Watch Company does not make or give any representation or warranty, no matter whether express or implied, in relation to this website. In particular, Oriental Watch Company does not make or give any representation or warranty that this website will be available and meet your requirements, that access to this website will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system or other system or equipment. If any representation or warranty has been made or given or implied, you agree that such representation or warranty shall be deemed to have been duly withdrawn and waived.
Oriental Watch Company shall not be responsible or liable for any loss or damage in whatsoever nature suffered by you and the equipment used by you as a result of or arising from or in connection with your access and/or use of this website.
You shall be solely responsible and liable for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties or elements. Oriental Watch Company does not make any representation or warranty, no matter whether express or implied, and Oriental Watch Company shall not liable for anything relating to the correctness, accuracy, functionality or performance of any third party software that may be used in connection with this website.
While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.
Oriental Watch Company may collect information regarding your IP address, browser type, domain name and access time. This information, if collected, is used for Oriental Watch Company’s own research purposes and is stored and dealt with separately from other data. Oriental Watch Company does not link IP addresses to any personal information. IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.
Non-Provision of Products or Services
Neither Oriental Watch Company nor any member of the Group offer any services or products through the operation of this website. Products or services on this website do not constitute an offer or recommendation of any products or services provided by Oriental Watch Company or the Group. The information and materials provided on this website is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation.
No representation is given by Oriental Watch Company or the Group that any products or services mentioned in this website are suitable for you or any particular person or any particular purpose.
The information contained in this website is not intended to be kept instantly up-to-date. Persons accessing this website should seek Oriental Watch Company’s clarification directly in case of any doubt.
Protection of privacy in relation to your personal data is always one of the Group’s top priorities. The Group respects your rights in relation to your personal data. The Group is committed to comply with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and the data protection principles thereunder. Whilst the Group is doing the Group’s very best to serve you in using your personal data, the Group is also at the same time using the Group’s very best effort to secure and protect your personal data.
Personal Information Collection Statement
In order for you to become a member of the VIP Programme of Oriental Watch Company and/or when you browse, access or use the websites of Oriental Watch Company and/or purchase goods and/or services through the online store(s) or physical store(s) of Oriental Watch Company, it is necessary for you to provide Oriental Watch Company with your personal information. If you are unable or unwilling to provide us with complete and correct personal information, Oriental Watch Company may not be able to admit you as a member under the VIP Programme or provide or continue to provide the services to you.
Oriental Watch Company shall keep your personal information confidential at all the times. Oriental Watch Company’s policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal information will be in accordance with the laws of the Hong Kong SAR and are as set out in this part.
All the personal information provided by you to Oriental Watch Company and all information relating to the use of your VIP Card may be used and retained by Oriental Watch Company for:
a.) processing your application for VIP membership or other programmes by Oriental Watch Company and/or Oriental Watch Company’s agent;
b.) providing you with Oriental Watch Company’s services;
c.) marketing of goods and/or services by Oriental Watch Company, Oriental Watch Company’s agent, any member of the Group or other parties described in the following sub-paragraph (g) of paragraph “Use of Personal Data in Direct Marketing”, (please see further details in the following paragraph “Use of Personal Data in Direct Marketing”);
d.) providing you with carefully selected offers, promotions and benefits by Oriental Watch Company, Oriental Watch Company’s agent, any member of the Group or other parties described in the following sub-paragraph (g) of paragraph “Use of Personal Data in Direct Marketing”, (please see further details in the following paragraph “Use of Personal Data in Direct Marketing”);
e.) providing you with regular communications including but not limited to details of the VIP Programme and its benefits;
f.) the normal management, operation and maintenance of the VIP Programme or other programmes of Oriental Watch Company;
g.) designing and/or planning new goods and/or services to be offered to you or improving existing goods and/or services;
h.) evaluating and responding to your enquiries, comments and feedback;
i.) providing information on Oriental Watch Company’s goods and/or services to you, and making suggestions or recommendations to you on Oriental Watch Company’s goods and/or services;
j.) processing your orders placed through Oriental Watch Company’s online shop(s) or physical shop(s);
k.) arranging for delivery or collection of goods ordered by you;
l.) for direct marketing purposes subject to your consent as mentioned in the following paragraph of “Use of Personal Data in Direct Marketing”;
m.) processing and investigation of complaints, suspected suspicious transactions and research for goods and/or service improvement;
n.) prevention or detection of crime;
o.) disclosure as required by law or regulations or rules;
p.) aggregated behavioral analysis;
q.) enabling an actual or proposed assignee or transferee of Oriental Watch Company’s business or Oriental Watch Company’s rights in respect of your personal information to evaluate the transaction intended;
r.) enabling Oriental Watch Company to discharge or comply with usual industry practices;
s.) other related purposes.
Oriental Watch Company may for the purpose set out in the above paragraph and the sub-paragraph (e) below, disclose and transfer (whether in Hong Kong or aboard) your personal information to Oriental Watch Company’s agent, any member of the Group, co-branding or cross marketing retail partners or charitable or non-profit making organisations, external service providers (which includes but not limited to Oriental Watch Company’s agents, contractors, mailing providers, telecommunication operators, telemarketing providers, direct sales agents, call centres, data processing providers, information technology providers, collection agencies, financial institutions), any other person under a duty of confidentiality to Oriental Watch Company and any actual or proposed assignees or transferees of Oriental Watch Company’s business or Oriental Watch Company’s rights in respect of your personal information.
Use of Personal Data in Direct Marketing
a.) Oriental Watch Company intends to use your personal data for direct marketing.
b.) Oriental Watch Company may not so use your personal data unless Oriental Watch Company has received your consent (which includes an indication of no objection) to the intended use.
c.) Oriental Watch Company intends to use the following personal data of yours for marketing goods and/or services and/or subjects mentioned in the following sub-paragraph (d):
● Your name
● Your address(es)
● Your birthday
● Your phone number(s)
● Your email address(es)
● Your goods and services consumption portfolio and pattern
● Other information provided by you in the VIP application form, online or in physical store(s)
d.) Your personal data may be used for marketing the following goods and/or services and/or subjects:
● Watches and related goods and services
● Personal items and related goods and services
● Jewelleries and related goods and services
● Other goods for sale in shops operated by Oriental Watch Company
● Reward, loyalty or privilege programs and related goods and services
● Donations or contributions for charitable and/or non-profit making purposes
e.) In addition to marketing the above goods, services and subjects by Oriental Watch Company, Oriental Watch Company also intends to provide your data mentioned in above sub-paragraph (c) to all or any of the persons described in the following sub-paragraphs (f) and (g) for use by them in marketing those goods, services and subjects, and Oriental Watch Company may not so provide your data unless Oriental Watch Company has received your written consent (which includes an indication of no objection) to the intended provision.
f.) The above goods, services and subjects may be marketed or (in case of donations or contributions) solicited by any member of the Group.
g.) The above goods, services and subjects may be marketed or (in case of donations or contributions) solicited by:
● Co-branding or cross marketing retail partners
● Charitable or non-profit making organizations
h.) If you do not wish Oriental Watch Company to use or provide to other persons for use all or any of your personal data in direct marketing for all or any of the goods, services and subjects as described above, you may exercise your opt-out right by notifying Oriental Watch Company by calling Oriental Watch Company’s Customers Hotline or by writing to Oriental Watch Company at the address mentioned at the end of this document. Please note that you may give selective consent to (i) the kinds of personal data; (ii) the classes of marketing subjects; and (iii) the classes of data transferees.
You have the right to:
a.) check whether Oriental Watch Company holds any of your personal information;
b.) access your personal information held by Oriental Watch Company;
c.) require Oriental Watch Company to correct any personal information which is inaccurate;
d.) ascertain Oriental Watch Company’s policies and practices (from time to time) in relation to personal information and the type of personal information held by Oriental Watch Company;
e.) opt out from allowing Oriental Watch Company or other parties to use your personal data for direct marketing, please see further details in the above paragraph.
In accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong SAR), Oriental Watch Company has the right to charge you a reasonable fee for the processing of any personal information access request. All requests for access to or correction of personal information and enquiries, regarding policies and practices and types of personal information held should be in writing and addressed to :
Oriental Watch Company Limited
Wing On Centre
111 Connaught Road Central
If you experience any technical problems during your access or use of this website, please contact Oriental Watch Company for assistance immediately.
English Version to Prevail
This section is written in English and may be translated into other languages. In the event of any inconsistency between the English version and other translated version, the English version shall always prevail.